What we offer you

A quick and painless service to get your products fixed, exchanged or repairs in a timely manner

Responsive

Our team is available from 9am to 5pm Sydney Australia time everyday via email

Quality

We want to provide you with the highest quality service and solutions we can

Support

We understand your situation and inconvience and we work with you to find the best options

About Product Care

We are a small Australian customer service company that is a third party to medium to large-sized furniture businesses. We are experts in customer care and provide the best service we can to all that need it!

Our team of Australian Based support staff will help you with your issues
Ammon

Ammon

Support Agent

Ammon is an expert in customer care and as an prior tradesman is skilled in finding the right solution

Jay

Jay

Director and Support Agent

Jay is our esculations manager and will be able to help those issues that are more difficult

Zoe

Zoe

Support Agent

Zoe is a highly qualified online support technician that is ready to help at all times of day

Tanika

Managing Partner

Tanika manages the internal systems of Product insurance care and is the general company manager

GET IN TOUCH WITH US