What we offer you

A quick and painless service to get your products fixed, exchanged or repairs in a timely manner

Responsive

Our team is available from 9am to 5pm Sydney Australia time everyday via email

Quality

We want to provide you with the highest quality service and solutions we can

Support

We understand your situation and inconvience and we work with you to find the best options

About Product Care

We are an Australian based and owned customer service company that specialises in furniture and home goods. We are experts in customer care and provide the best service we can to all that need it!

Products

Our team of Australian Based support staff will help you with your issues

Zoe

Support Agent

Zoe is a highly qualified online support technician that is ready to help at all times of day

Deanna

Support Agent

Deanna is a qualified online support technician that assists in helping with claims

Shaun

Accounts manager

Shaun works in the financial side of the business

Jay

Jay

Director and Support manager

Jay is our esculations manager and will be able to help those issues that are more difficult

CONTACT US