Wholesale – Product Insurance Care

RETAILER SERVICE CLAIM

SUBMIT A SERVICE CLAIM AS A WHOLESALE CUSTOMER

As a retailer of a wholesale product please submit a service ticket below and a dedicated agent will contact you within 24 business days. Please be aware that weekend and public holiday tickets may be actioned on the working day.

Your claim is important to us, please carefully fill out as much as you can and submit it so that we can contact you swiftly with the next step of you claim.

Retailer Name

Phone Number

Did you recieve the item with the issue (Out of box issue)

Yes No

Name of best contact dealing with the claim

Date you received your product

Whole Sale Company name

Upload of the original invoice or store receipt

Name of Product as shown on invoice

Imports Product Code

Serial Number found on white sticker ON furniture (if accessible)

Description of issue

Store address

Pictures of damaged item

Priority

Low Medium High Urgent

How long have you had the product?

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RETAILER SERVICE CLAIM

SUBMIT A SERVICE CLAIM AS A WHOLESALE CUSTOMER

As a retailer of a wholesale product please submit a service ticket below and a dedicated agent will contact you within 24 business days. Please be aware that weekend and public holiday tickets may be actioned on the working day.

Get in touch

Support ticket

FAQ's